Free Shipping Across All of Kenya!

Free Shipping Across All of Kenya!

Payment On Delivery
Payment On Delivery

Terms & Conditions

Terms and Conditions

1. Acceptance of Terms
By accessing or using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree, please do not use our services.

2. General Information
Our eCommerce store operates in Kenya, providing a platform for customers to purchase products with a cash-on-delivery (COD) payment option.

3. Order Placement

  • To place an order, customers must provide accurate and complete information during the checkout process.
  • Orders are subject to availability. We reserve the right to cancel any order that cannot be fulfilled.

4. Pricing

  • All prices are listed in Kenyan Shillings (KES) and are subject to change without notice.
  • Prices do not include delivery fees unless stated otherwise.

5. Payment Method

  • We accept cash on delivery (COD) as the primary payment method. Payment is due upon delivery of the products to your designated address.

6. Delivery

  • Delivery times may vary based on location. We aim to deliver orders within 1 to 5 days.
  • Please ensure that the delivery address provided is accurate to avoid delays.

7. Returns and Refunds

  • Returns are accepted within [insert return period, e.g., 7 days] of delivery for defective or incorrect items.
  • To initiate a return, contact our customer service team. Items must be returned in their original packaging and condition.

8. Customer Responsibilities

  • Customers must be available to receive their orders at the designated address. Failure to do so may result in additional delivery charges.
  • It is the customer’s responsibility to inspect the product upon delivery.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Changes to Terms

  • We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

11. Contact Information
For any questions or concerns regarding these terms, please contact us at kenyashopcod@gmail.com